Odessa Travel Guide

Travel Tips

BOOKING TERMS AND CONDITIONS

"Odessa Guide" accepts booking on the following conditions:

1. How to book
   
   
   • Fill "Check Availability" form and send it. We'll reply shortly with links to provide deposit if apartment is available.
   • Provide deposit shortly after receiving our reply, otherwise selected apartment can be taken by someone else.
   • Apartment is considering as booked after deposit is placed.
2. Booking Rates.
   
   
   • Deposit is counting as 15% of the total amount, but not less than a 1 night stay fee.
   • Deposit is unrefundable, so, be sure you booked your flights tickets before making a reservation.
   • The balace must be paid on the arrival day with cash.
3. Booking Terms.
   
   
   • We accept advanced booking of the certain apartment if you are going to stay for 4 or more nights.
   • If you plan to stay for 1, 2 or 3 nights only, contact us 2-3 days before arrival and we’ll arrange accommodation for you. Availability guaranteed.
   • If you plan to stay for 4 or 5 nights contact us 7-10 days before arrival and check availability of the apartment that you like. We’ll answer with links to provide deposit.
4. Check In/Check Out.
   
   
   • Check in time is 13:30, check out time is 12:00. If your arrival time is earlier than 13:30 and if we have a chance to let you get into apartment earlier we'll do it with pleasure. However if you would like to be 100% sure that you get into apartment on the early arrival, please, consider booking the previous night. Same condition is for the check out time.
5. Inclusions. All services and facilities listed on the certain apartment page are included into a price. Any other services have to be paid additionally.
6. Cancellation policy.
   
   
   • Booking cancelled by the customer.
     
     
     • Bookings cancelled 30 days or over will attract a 50% booking and administration fee.
     • For bookings that are cancelled less than 30 days prior to Occupancy there will be no refund.
   • Booking cancellation (by the owner).
     
     
     • In the unlikely event that the owner of an apartment has to cancel a confirmed booking, we at "Odessa Guide" will make every effort to find you alternative accommodation of the same standard within the dates you have chosen.
     • Should this not be possible or not acceptable to you, we will refund all moneys paid within two days of the date on which we notify you of the cancellation.
7. Changing Your Bookings. We reserve the right to treat a change of a booking of an accommodation as a cancellation. However, we will do our best to allow you to make a change to your booking at the lowest possible cost by negotiating with the owner(s) of the accommodation.